At Taxeaz, we are committed to providing reliable and efficient services to all our customers. We understand that there may be situations where a refund is requested, and this policy outlines the terms and conditions for refund eligibility and processing.

1. Eligibility for Refund

Refunds are applicable only for services purchased and paid for within the last 15 days. Refund requests made after this period will not be entertained.

• User Cancellation: If you decide not to proceed with the service, you may apply for a refund within 15 days of your purchase.
• Missed Government Deadlines: If Taxeaz does not complete the service before the government-mandated deadline, you will be entitled to a full refund.

2. Refund Request Process

To request a refund, please contact our customer support team within 15 days of your service purchase via email at info.taxeaz@gmail.com. Include the reason for your refund request and any relevant supporting information.

3. Refund Approval & Timeline

Upon receiving your request, our team will review it thoroughly. Approved refunds will be processed within 14 business days. Refunds will be made through the original payment method used for the purchase, after deducting any applicable payment gateway or transaction charges.

4. Deductions and Non-Refundable Charges

Please note that payment gateway fees or other transaction charges incurred during the payment process will be deducted from the refund amount.

5. Right to Decline Refund

Taxeaz reserves the right to decline any refund request if it believes the request is fraudulent, abusive, or if the customer has violated any terms and conditions.

6. Policy Updates

This refund policy may be updated periodically without prior notice. Customers are advised to review this policy regularly.

For any questions or assistance regarding refunds, please contact our support team at info.taxeaz@gmail.com. Your satisfaction is important to us.