How Our Privacy Policy Functions

At TAXEAZ BUSINESS SOLUTIONS LLP (referred to as “TAXEAZ,” “we,” “us,” or “our”), we are deeply committed to protecting the privacy and personal information of our clients and all visitors to our website taxeaz.in. We strictly comply with the provisions of the Information Technology Act, 2000, its amendments, and all other applicable Indian laws governing data privacy and protection.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. We offer services including but not limited to Income Tax Return filing, Tax Notices assistance, Tax Planning, Audit support, and related advisory services in India.

To Whom This Privacy Policy Applies

This Privacy Policy applies to:

• Clients: Individuals and businesses who use our tax filing, audit, and advisory services.
• Visitors: All users who visit our website or mobile applications.
• Enquirers: Those who seek information about our services.
• Service Providers: Third parties assisting us in delivering our services.
• Affiliates: Entities associated with TAXEAZ BUSINESS SOLUTIONS LLP.

Collectively, we refer to all of you as “you” or “your” in this policy.

Information We May Collect About You

We may collect and process the following categories of personal information:

• Personal Identification Data: Name, date of birth, gender, contact information (phone, email, address).
• Financial Information: PAN, Aadhaar, bank account details, MICR code, Form 16, Form 26AS, tax payment challans, and other tax-related documents.
• Login Credentials: Username, password, and other registration details for account creation.
• Communications: Records of calls, emails, chat messages, and other correspondence with you.
• Usage Data: IP address, browser type, operating system, referring URLs, and interactions on our website via cookies and other tracking technologies.

Third-Party Sources: Information from public databases or third parties (with your consent) to verify your details.

Why We Collect Your Information

Your personal data is collected for the following lawful purposes:

• To provide and manage tax filing, audit, and advisory services.
• To verify your identity and meet regulatory KYC requirements.
• To communicate important updates about your filings and related services.
• To improve our website, services, and customer experience.
• To prevent fraud, unauthorized access, and cybercrime.
• To comply with legal, regulatory, and tax obligations in India.
• To recover outstanding payments or resolve disputes.

How We Use Your Personal Information

Your data may be used to:

• Process and file your Income Tax Returns and related compliance documents.
• Respond to tax notices or scrutiny on your behalf.
• Provide advisory and planning services tailored to your financial needs.
• Verify identity and prevent fraudulent activities.
• Send you service-related notifications, marketing communications, and newsletters.
• Analyze and improve our service delivery and website functionalities.
• Manage operational, technical, and administrative functions.

We will never use your data in a manner inconsistent with your interests or privacy rights.

Consent

By using our website and services, you provide explicit consent to the collection, processing, and sharing of your personal information as described in this policy. You have the right to withdraw your consent at any time, subject to legal and contractual restrictions.

Sharing Your Personal Information

We do not sell or trade your personal information. However, we may share your data under the following conditions:

• Affiliates and Group Entities: For internal business purposes consistent with this policy.
• Service Providers: Including KYC agencies, payment processors, tax authorities, auditors, and IT service providers acting on our behalf, within or outside India.
• Legal Authorities: When required by law, court orders, or to protect our rights and prevent fraud.
• Business Transfers: In case of sale, merger, or asset transfer, we may transfer your data accordingly with notice.

All third parties are bound by confidentiality and data protection obligations.

Data Security and Storage

We implement industry-standard security measures—physical, electronic, and procedural—to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our servers use encryption protocols such as SSL for secure data transmission.

You are responsible for maintaining the confidentiality of your passwords and login credentials.

Data Retention

Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations, including tax and audit retention periods.

Once the data is no longer required, we will securely delete or anonymize it.

Your Rights

Under applicable laws, you have the right to:

• Request access to your personal data held by us.
• Correct or update inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent for processing, where applicable.
• Object to certain processing activities.
• Request data portability to another service provider.

To exercise any of these rights, please contact our Grievance Officer at the contact details below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track usage patterns, and serve relevant advertisements.

You can manage your cookie preferences through your browser settings; however, disabling cookies may affect website functionality.

Contacting Us

For any questions or grievances related to your personal data or this Privacy Policy, please contact our designated Grievance Officer:

Email: info.taxeaz@gmail.com
Phone: +91 9130 1313 39
Address: City Chowk, Chh. Sambhajinagar (Aurangabad), Maharashtra, India, 431001